Thank you for shopping with Swimsuits-US! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns under the following conditions:
1. **Eligibility for Returns**: Items must be returned within 30 days of receipt. All items must be unworn, unused, and in their original condition with tags still attached.
2. **Return Process**:
– To initiate a return, please contact us at [email protected] or call us at 570-245-2424 to receive a Return Authorization (RA) number.
– Pack the item securely in its original packaging and include the RA number on the outside of the package.
3. **Shipping Costs**: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return is received.
4. **Refunds**: Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. The refund will be issued to the original payment method used at the time of purchase.
5. **Exchanges**: At this time, we do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.
6. **Contact Us**: If you have any questions regarding our Returns Policy, please feel free to reach out via email at [email protected] or by phone at 570-245-2424.
Thank you for choosing Swimsuits-US!